As a not-for-profit registered charity, Epilepsy Toronto is accountable to its members and the public at large, and governed by a volunteer Board of Directors who determine the operating policy.
ACCESSIBILITY (AODA) POLICY
This policy is intended to reinforce Epilepsy Toronto’s commitment to accessibility and outlines how the organization will meet the requirements of Ontario’s Accessibility for Ontarians with Disabilities Act and the Regulations made under it (the “AODA”).
ANTI-HARASSMENT/DISCRIMINATION POLICY & COMPLAINTS PROCEDURE
The Ontario Human Rights Code guarantees the right of every individual to freedom from harassment in the workplace related to race, ancestry, place of origin, colour, ethnic origin, gender, sexual orientation, age, family status or disability.
Epilepsy Toronto, operates in a diverse community, and has a moral and legal obligation shared by all to respect the rights and differences of all.
ANTI-RACISM, DIVERSITY & EQUITY POLICY
Epilepsy Toronto recognizes that the city of Toronto is composed of a vast and rich diversity of communities. In accordance with the Ontario Human Rights Code and Canadian Charter of Rights and Freedoms, Epilepsy Toronto believes in treating all people with respect and dignity, and is committed to ensuring that its mission and operations are inclusive and accessible to all. Under this ADE Policy, every person has a right to equitable treatment regardless of race, ethnicity, ancestry, place of origin, citizenship or immigration status, age, ability, gender, sexual orientation, gender identity, socio-economic status, religion, marital status, or values. We recognize how our population is impacted by the social determinants of health and are dedicated to removing any barriers to accessing health services to those we serve. Epilepsy Toronto values diversity, promotes inclusion, and opposes discrimination in any form.
Our clients’ and staff’s health and well-being are always of the utmost importance to us. In light of the constantly evolving nature of COVID-19, we at Epilepsy Toronto will follow the guidelines set out by Toronto Public Health. You can find detailed and up-to-date information regarding COVID-19 and how best to reduce its spread HERE on their official website.
DISPUTE RESOLUTION PROCEDURE
In circumstances where a consumer/client may express dissatisfaction with the service provided.
Epilepsy Toronto (ET) respects and protects the privacy of its members, volunteers, staff, donors, and community partners and is committed to full and complete compliance with the directives of the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Freedom of Information and Protection of Privacy Act (FIPPA).
This policy outlines Epilepsy Toronto’s procedures relating to the collection, use, protection and disclosure of personal and confidential information. The policy applies to Epilepsy Toronto employees, consultants, volunteers and students and to any person providing services on our behalf.